Shipping & Returns
We offer a flat rate of $3.99 shipping on all orders under $75. Orders above $75 ship for free! Clothing orders will be processed and shipped in 1-2 days. Delivery times will vary based on your proximity to our warehouse in Tennessee. We currently are only able to ship to U.S. addresses.
If you have any shipping questions, please e-mail us shopluminasol@gmail.com
Returns & Refunds
We're thankful for your business, and will work with you to correct any problem with your order!
Items may be returned within 7 days of the delivery date in unworn/unwashed condition and with original invoice. Customer is responsible for shipping fees associated with returns.
7 DAYS
Returns: You may request a refund as long as the request is sent within 7 days of your purchase delivery date, & the items must meet our return criteria mentioned in this policy. After those 7 days all requests for a refund will receive shop credit.
14 DAYS
All Returns & Exchanges must be received within 14 days of the purchase delivery date. After that returns, exchanges and refunds are not accepted
Items that Arrive Broken or Damaged
We'll replace or refund any products that arrive damaged or broken. You do not need to send back the broken or damaged item, just send us a picture with your order number so we can document the damage shopluminasol@gmail.com
Lost or Stolen Shipments?
We are not responsible for items that are lost or stolen after we transfer them to the carrier. If this happens to you, please let us know and we will help you take the appropriate steps with the carrier and/or local law enforcement.
Don't see your question here? Send us an email!